Gaya 9's Terms & Conditions

By accessing or using the Gaya 9 platform, you automatically agree to these Terms & Conditions. These Terms constitute a binding agreement between Gaya 9 and its users.

These Terms & Conditions ("Terms") apply to all services on the Gaya 9 platform, including Sports Betting, Live Casino, slots, and other gaming services.

Gaya 9 reserves the right to modify or update these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

To create an account on Gaya 9, you must provide accurate and complete information. Accounts registered with false or incomplete details may be suspended at any time.

• You must provide your correct name, date of birth, and contact details.
• Only one account per person or household is allowed.
• Multiple accounts from the same IP address or device are not permitted.
• Account information may be requested for verification at any time.
• KYC documentation (National ID / Passport) may be required.

The following conditions must be met to use the gaming and betting services on Gaya 9:

The following rules apply to all financial transactions on Gaya 9:

Deposit Policy

• Minimum deposit amount is ৳500.
• Only payment methods registered in your own name may be used.
• Mobile Pay, Nagad, Rocket, and bank transfers are all accepted.
• Deposits made using third-party payment methods may be cancelled.

Withdrawal Policy

• The minimum withdrawal amount is ৳1,000.
• Withdrawals will not be processed until KYC verification is complete.
• Withdrawals are typically processed within 1 to 3 business days.
• Your first withdrawal must be made through the same method used for your deposit.
• Any transaction may be reviewed as part of our anti-money laundering procedures.

Gaya 9 offers a variety of bonuses and promotional offers. Each bonus is subject to specific terms and conditions:

• Welcome bonuses typically come with 5x to 10x wagering requirements.
• Bonus validity periods are generally between 7 and 30 days.
• Bonuses cannot be withdrawn directly — wagering requirements must be met first.
• Each user may participate in a bonus offer only once.
• Gaya 9 reserves the right to cancel bonuses if abuse is suspected.
• See the promotions page for the list of games or markets where the bonus applies.

The following rules must be followed when betting on Gaya 9:

Bet Acceptance & Cancellation

• Confirmed bets cannot be changed or cancelled.
• Gaya 9 reserves the right to void bets placed at incorrect odds.
• If an event is cancelled or abandoned, bets will be automatically voided and funds returned.
• Placing opposing bets on the same match ("arbitrage betting") is strictly prohibited.

Live Betting

• Odds change rapidly during live betting — always check the latest odds before confirming your bet.
• Live betting may be temporarily suspended at certain points during a match.
• The cash out feature is not available in all markets.

Gaya 9 is committed to responsible gaming. We want all our users to enjoy the platform within healthy limits.

To help keep you safe, Gaya 9 provides the following features:

• Deposit Limits: Set daily, weekly, or monthly limits.
• Bet Limits: Set a maximum stake limit per bet.
• Cooling-Off: Temporarily suspend your account for a set period of time.
• Self-Exclusion: Submit a request to permanently close your account.
• Reality Check: A feature that reminds you to take regular breaks.

If you notice signs of problem gambling, contact support immediately. For more information, visit our Responsible Play View page.

The following activities are strictly prohibited on the Gaya 9 platform:

• Transactions involving money laundering or funds from illegal sources.
• Creating multiple accounts to abuse bonuses.
• Automated betting using software or bots.
• Exploiting system vulnerabilities or bugs to gain an unfair advantage.
• Coordinated betting to exploit incorrect odds or promotions.
• Unauthorized access to another user's account.
• Fraudulent conduct toward the platform.

Gaya 9 may suspend or permanently close an account for the following reasons:

• Violation of terms or engagement in prohibited activities.
• Registering with false information.
• Failure to complete KYC verification or submit the required documents.
• Accounts inactive for an extended period (over 12 months).
• As directed by a regulatory authority.

Users may also request to close their account at any time by emailing our support team: support@gaya9.click

Gaya 9 is not liable for the following:

• Loss of bets due to internet connection or device issues.
• Technical issues on the part of a third-party payment provider.
• Any losses resulting from sharing your account credentials with others.
• Service disruptions caused by unexpected technical errors.
• Financial losses resulting from betting decisions.

Gaya 9 is committed to delivering the best possible service, and we apologize in advance for any temporary technical disruptions.

Gaya 9 may update these terms and conditions at any time. When changes are made:

• Updated versions will be published on this page, along with the date of the revision.
• For significant changes, a notice may be sent to your registered email address.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.

Please visit this page regularly to stay up to date with the latest terms and conditions.

If you have any questions or concerns regarding these Terms & Conditions, please get in touch with us:

Gaya 9 takes all complaints seriously and aims to respond within 24 hours.